© Flourish With Feng Shui. All rights reserved.

Reviews

Coming Soon

• Back

Free Resources

Coming Soon

• Back

Terms of Service

Flourish With Feng Shui Last updated: 17 July 2026These Terms and Conditions ("Terms") govern your use of the services provided by Flourish With Feng Shui (ABN 49 687 400 131) ("we", "us", "our"), an Australian-based business providing online feng shui consulting services to clients worldwide. By booking a consultation, purchasing a report, or otherwise engaging our services, you ("Client", "you") agree to be bound by these Terms.1. About Our Services
1.1 We provide feng shui consulting, assessments, and related advisory services delivered entirely online, including but not limited to video/online consultations, written reports, floor plan analysis, and remote energy assessments ("Services").
1.2 We do not conduct in-person site visits. All Services are based on information, photographs, floor plans, videos, and other materials you provide to us ("Client Materials"). The accuracy and completeness of our advice depends on the accuracy and completeness of the Client Materials you supply.
1.3 We operate from Australia and serve clients internationally. By engaging us, you acknowledge that our Services are provided remotely and that Australian law governs our relationship, as set out in clause 12.2. Nature of Advice — Important Disclaimer
2.1 Feng shui is a traditional practice and a matter of belief, cultural heritage, and personal preference. It is not a science, and our recommendations are not a substitute for professional advice from architects, engineers, building surveyors, electricians, medical practitioners, financial advisors, or legal professionals.
2.2 Our Services are provided for informational, cultural, and lifestyle guidance purposes only. We make no guarantee of any particular outcome, including but not limited to improvements in health, wealth, relationships, career, or general wellbeing.
2.3 You should seek independent professional advice before making any structural changes, financial decisions, medical decisions, or other significant life decisions, and before undertaking any renovation or building work, regardless of any recommendation we provide.
2.4 We accept no responsibility for decisions you make based on our advice, or for the outcomes of any changes you implement.3. Bookings and Payment
3.1 Consultations and reports must be booked and paid for in advance via Stripe through our website or via bank transfer, unless otherwise agreed in writing.
3.2 All prices are listed in AUD and are exclusive of GST where applicable to Australian clients. Clients outside Australia are responsible for any taxes, duties, or currency conversion costs applicable in their own jurisdiction.
3.3 We accept payment via credit/debit card and bank transfer. Full payment is required before a consultation is confirmed or a report is commenced, unless a deposit arrangement has been agreed.
3.4 We reserve the right to change our prices at any time. Changes will not affect bookings already confirmed and paid for.4. Cancellations, Rescheduling and Refunds
4.1 Client cancellations: You may reschedule a confirmed consultation prior to providing all required information and documentation, at no additional cost. Once required information and documentation has been received the consultation cannot be cancelled as work will have begun on the analysis.
4.2 Our cancellations: If we need to cancel or reschedule a consultation, we will notify you as soon as reasonably possible and offer an alternative time or a full refund.
4.3 Refunds on delivered work: Because our Services involve personalised professional time and, in the case of reports, delivery of a finished digital product, we do not offer refunds once a written report has been delivered or a consultation has taken place, except as required by the Australian Consumer Law (see clause 9) or equivalent consumer protection laws in your jurisdiction.
4.4 If you are dissatisfied with the Services, please contact us at [email protected] within 5 business days so we can address your concerns.5. Client Responsibilities
5.1 You agree to: (a) provide accurate, current, and complete information and Client Materials; (b) obtain any necessary permissions before sharing photographs, floor plans, or footage of premises that are not solely your own (e.g. rental properties, shared offices, or other people's homes); (c) attend scheduled consultations on time and ensure a stable internet connection; and (d) use the Services for lawful, personal, or business purposes only.
5.2 We are not responsible for delays, errors, or omissions in our Services arising from inaccurate, incomplete, or late Client Materials.6. Intellectual Property
6.1 All reports, written materials, diagrams, and other content we create and provide to you ("Deliverables") remain our intellectual property, or that of our licensors, except as expressly stated otherwise.
6.2 Upon full payment, you are granted a personal, non-exclusive, non-transferable licence to use the Deliverables for your own personal or internal business purposes.
6.3 You may not resell, publish, distribute, or commercially exploit our Deliverables without our prior written consent.
6.4 We retain the right to use anonymised or de-identified insights from consultations for training, marketing, or business development purposes, but will never disclose your identity or specific property details without your consent.7. Confidentiality and Privacy
7.1 We respect your privacy. Personal information you provide will be collected, used, and stored securely, and will not be retained longer than required. We will follow where applicable, the Australian Privacy Principles under the Privacy Act 1988 (Cth).
7.2 If you are located outside Australia, you acknowledge that your personal information may be transferred to, stored, and processed in Australia or other countries where our service providers operate.
7.3 We will not share your Client Materials or consultation details with third parties except as required to deliver the Services, or comply with the law.8. Limitation of Liability
8.1 To the maximum extent permitted by law, our total liability for any claim arising out of or in connection with the Services (whether in contract, tort, or otherwise) is limited to the amount you paid for the specific Service giving rise to the claim.
8.2 We are not liable for any indirect, consequential, special, or incidental loss or damage, including loss of profits, loss of opportunity, or loss arising from decisions made in reliance on our advice.
8.3 Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded, including those under the Australian Consumer Law or equivalent legislation in your home jurisdiction.9. Australian Consumer Law
9.1 If you are a "consumer" for the purposes of the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), you have certain guarantees that cannot be excluded, restricted, or modified, including that our Services will be provided with due care and skill and be fit for the purpose disclosed.
9.2 Nothing in these Terms is intended to limit any rights you may have under the Australian Consumer Law or any equivalent consumer protection law that applies to you in your country of residence, to the extent such law cannot be excluded.10. Force Majeure
We are not liable for any failure or delay in providing the Services caused by circumstances beyond our reasonable control, including internet or technology outages, natural disasters, illness, or other events preventing us from delivering a scheduled consultation. We will make reasonable efforts to reschedule as soon as practicable.11. Termination
11.1 We may suspend or terminate access to our Services if you breach these Terms, engage in abusive conduct toward us, or use the Services for unlawful purposes.
11.2 Either party may terminate an ongoing engagement (e.g. a multi-session package) by providing written notice. Fees for Services already delivered are non-refundable, subject to clause 9.12. Governing Law and Jurisdiction
12.1 These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles.
12.2 You agree that any dispute arising out of or relating to these Terms or the Services will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia, regardless of where you are located.
12.3 If you are a consumer resident outside Australia, mandatory consumer protection laws of your country of residence may still apply to the extent local law requires this.13. Dispute Resolution
Before commencing formal legal proceedings, both parties agree to attempt to resolve any dispute in good faith by contacting the other party in writing and allowing 14 days for a response.14. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on our website with a revised "last updated" date. Continued use of our Services after changes take effect constitutes acceptance of the updated Terms.15. General
15.1 Entire agreement: These Terms, together with any specific service agreement, constitute the entire agreement between you and us regarding the Services.
15.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15.3 No waiver: Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
15.4 Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms in connection with a sale or restructuring of our business.16. Contact Us
If you have any questions about these Terms, please contact us at:
Flourish With Feng Shui | Email: [email protected] | Website: flourishwithfengshui.com.au | ABN: 49 687 400 131

Privacy

Privacy PolicyFlourish With Feng Shui
Last updated: 17 July 2026Flourish With Feng Shui (ABN 49 687 400 131) we provide online feng shui consulting services to clients worldwide from our base in Australia. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information, and the rights you have in relation to it.
This Policy should be read alongside our Terms and Conditions.1. Scope of This Policy
1.1 This Policy applies to personal information we collect through our website, booking systems, email, video consultation platforms, and any other channel through which you interact with us.
1.2 We are based in Australia and handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Where required, we also have regard to relevant overseas privacy laws applicable to clients in other jurisdictions (see clause 9).2. What Personal Information We Collect
Depending on how you interact with us, we may collect:
Identity and contact details: name, email address, phone number, postal address, country of residence.
Booking and payment information: billing details, payment method (processed by our third-party payment provider — we do not store full card numbers), transaction history.
Client Materials: photographs, videos, floor plans, property addresses, and descriptions of your home or workplace that you provide for the purposes of a feng shui consultation.
Personal circumstances you choose to share: information about your health, relationships, finances, career, or life events that you volunteer during a consultation because you consider it relevant to your feng shui assessment.
Communications: emails, messages, consultation notes, and recordings (where applicable and with your consent).
Technical information: IP address, browser type, device information, and website usage data collected via cookies or analytics tools.3. Sensitive Information
3.1 Feng shui consultations sometimes involve clients sharing sensitive information (for example, about health conditions, family relationships, or significant life events) to help us provide relevant guidance.
3.2 We only collect this information where you voluntarily provide it and where it is reasonably necessary for the consultation. By sharing this information with us, you consent to our collection and use of it for the purpose of providing the Services.
3.3 We will not use sensitive information for any purpose other than delivering the Services, unless you give further consent or we are required to do so by law.4. How We Collect Personal Information
We collect personal information:
directly from you, when you make a booking, complete a form, email us, or attend a consultation;
through our website and booking platform (e.g. via cookies and analytics);
through third-party platforms used to deliver Services, such as video conferencing tools and payment processors; and
occasionally from publicly available sources (e.g. publicly listed property information), where relevant to a consultation.5. How We Use Your Personal Information
We use personal information to:
provide, personalise, and manage our feng shui consultation Services;
process bookings and payments;
communicate with you about your consultation, including scheduling and follow-up;
prepare written reports and Deliverables;
respond to enquiries and provide customer support;
improve our Services, website, and business operations;
send you marketing communications, where you have opted in (you can opt out at any time — see clause 8); and
comply with our legal, accounting, and regulatory obligations.6. Disclosure of Personal Information
6.1 We do not sell your personal information.
6.2 We may disclose personal information to:
Service providers who help us operate our business, such as payment processors, video conferencing platforms, email and scheduling tools, and cloud storage providers;
Professional advisors, such as our accountant or lawyer, where necessary;
Government or regulatory bodies, where required by law; and
A new owner, if we sell or restructure our business, subject to that party agreeing to protect your information consistently with this Policy.
6.3 Some of our service providers may be located, or store data, outside Australia (see clause 9).7. Data Storage and Security
7.1 We store personal information using external hard drives, reputable cloud-based tools and platforms and take reasonable technical and organisational steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.
7.2 No method of electronic storage or transmission is completely secure. While we take reasonable steps to protect your information, we cannot guarantee its absolute security.
7.3 We retain personal information for as long as reasonably necessary to provide the Services, meet legal and accounting obligations, and resolve disputes. Client Materials (such as photos and floor plans) are generally retained for 3 years after your last consultation, unless you request earlier deletion.8. Your Rights and Choices
8.1 Access and correction: You may request access to the personal information we hold about you, and ask us to correct any inaccurate or outdated information, by contacting us at [email protected].
8.2 Deletion: You may request that we delete your personal information, subject to our legal, accounting, or record-keeping obligations.
8.3 Marketing opt-out: You can unsubscribe from marketing emails at any time using the "unsubscribe" link, or by contacting us directly.
8.4 Complaints: If you believe we have mishandled your personal information, please contact us at [email protected] in the first instance. If you are not satisfied with our response, Australian clients may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. Clients in other jurisdictions may contact their local data protection authority.9. International Clients and Overseas Data Transfers
9.1 As we serve clients worldwide, personal information may be collected, stored, and processed in Australia and in other countries where our service providers (such as cloud hosting, payment, or video conferencing providers) operate.
9.2 By providing us with your personal information, you consent to this information being transferred and stored outside your country of residence, including in Australia, where privacy laws may differ from those in your home jurisdiction.
9.3 For clients in the European Economic Area (EEA) and United Kingdom: where the General Data Protection Regulation (GDPR) or UK GDPR applies to our processing of your personal information, we will take reasonable steps to ensure an adequate level of protection for any international data transfer, and you have rights including access, rectification, erasure, restriction of processing, data portability, and the right to lodge a complaint with your local supervisory authority.
9.4 For clients in the United States and other jurisdictions with applicable state or national privacy laws (e.g. California), we will honour applicable rights to access, deletion, and opt-out of sale of personal information (noting again that we do not sell personal information).
9.5 If there is any conflict between this clause and mandatory privacy laws that apply to you, the mandatory local law will prevail to the extent required.10. Cookies and Website Analytics
10.1 Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and understand how visitors use our site (e.g. via tools such as Google Analytics).
10.2 You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of our website.11. Third-Party Links and Platforms
Our Services may involve the use of third-party platforms (e.g. Zoom, Calendly, Stripe, PayPal). These providers have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party platforms.12. Children's Privacy
Our Services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on our website with a revised "last updated" date. We encourage you to review this Policy periodically.
14. Contact Us
If you have questions, requests, or complaints about this Privacy Policy or how we handle your personal information, please contact:Flourish With Feng Shui
Email: [email protected]
Website: flourishwithfengshui.com.au
ABN: 49 687 400 131

ethics

Integrity and ethics are central to Flourish With Feng Shui, informing all interactions and business processes.
Professional Practice:- Feng shui training (Simon Brown) and certification (The Feng Shui Society - Pending)- Professional body membership (The Feng Shui Society)- Continuous learning through ongoing professional development- Providing feng shui advice within my level of education and experience- Holding professional indemnity insurance- Honest, respectful, and prompt communication- Confidentiality of all matters discussed in a consultation- Clear information on services offered and fees- Clear terms and conditions for clients to agree to prior to purchase- Easy, accessible communication for clientsClient-Centred ServiceThe services offered deliver practical, actionable advice that reflects each client, the challenges they face, and the goals they want to reach. Every interaction is conducted respectfully, fostering a safe environment of mutual trust to support a successful feng shui consultation.ConfidentialityPersonal client data is only collected to facilitate the requested feng shui service, and may include name, address, date of birth, phone number, and email address. This data will not be disclosed to any third party, unless required by law, and is stored securely and retained only as long as necessary.ExpectationsFeng shui aims to support people as they move towards their goals. Through a consultation, recommendations are made to balance and enhance the energy in a client's home, supporting them to take action towards those goals.Feng shui does not prevent life's challenges, but it may strengthen the individual to face them, and help the energy of the home feel more restorative.During a consultation, clients may find it a little uncomfortable to share images of their home, the challenges they face, and their future goals. Clients can be assured that these details are never shared with anyone else, and that this is a safe, non-judgemental space. Images of a client's home and details of their life are simply tools used to inform the feng shui analysis and shape practical recommendations.Copyright and Intellectual PropertyAll reports and guides provided to clients are protected by copyright and intellectual property law. Clients are not permitted to share these publicly.Feedback
I welcome all feedback and continuously strive to improve, with the goal of ensuring every client has a positive experience. If you are unhappy with any aspect of your experience, please direct your concerns to me in writing, and every effort will be made to resolve them fairly and promptly.Testimonials help the business grow, so I may occasionally seek permission to share client feedback online or in print. Clients are always free to decline, and if they agree, can choose to be attributed by first name only or to remain anonymous.

• Back

Thank you

Thank you for contacting us!
We will reply within 24 hours and look forward to supporting you to flourish.

• Close